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Novotel Suites Hamburg City Hotel

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Nevertheless we are delighted that you are satisfied with your stay. Therefor we will share your review with our team. We are sure that this feedback will serve as an encouragement to all of our staff. We are looking forward to welcoming you again and wishing a pleasant and relaxing weekend! We are delighted that you are satisfied with your stay, the hotel and the service we offer.

Therefor we will share your comment with our team. We are looking forward to welcoming you again and wishing a pleasant and successful week! Check in quick and helpful Facilities limited but good for what they are Rooms now getting tired and need of refurbishment Good having a bathtub. We hope you had a save journey back home.

We are delighted that you are satisfied with your stay. We are also thankful for your note about the room. We will forward your note to the product department of Novotel Suites for consideration in future renovations.

Third time staying here and always met by friendly and professional staff. Rooms are of a good size and a plus is that the extra beds are singles and not a small sofa bed. Overall, very happy with our stay. We are very thankful for the great review about your stay. We are delighted that you are satisfied with your stay, the hotel and our staff. We are looking forward to welcoming you again and wishing a pleasant start to the week! Will not stay again..

AC is broken and no fans are given and no free rooms in another place!! The design of the WC is not comfortable.. We sincerely regret that we did not meet your expectations and the fact that we have disappointed you.

Please be assured that we always try to make a stay as pleasant as possible. Unfortunately, this is not always possible, due to various factors. Therefore please allow us to express our sincerest apologize for any inconvenience. We will keep on working to improve our service with our team. Because it's our deepest interests that our guests feel welcome at anytime.

Furthermore we will forward your note about the WC to the product department of Novotel Suites for consideration in future renovations.

We can understand that you will probably choose another hotel for your next Hamburg visit based on your experiences with us. Nevertheless, we hope to regain your confidence in another visit and we would be pleased to welcome you again. Have a pleasant weekend! Breakfast room in summer overcrowded and selection very limited. Rooms are not in great condition.

Parking very convenient, but expensive. The price of the room was much higher than the value. We regret that we could not persuade you of the full concept of the Novotel Suites.

We are aware that the arrangement of the areas and the rooms do not reflect the latest standards, so we are very sorry for the inconvenience at breakfast. Therefore we will share your critic to the product department of Novotel Suites for consideration in future renovations. We are looking forward to welcoming you again and wish you a pleasant week!

We sincerely regret that the air-condition did not worked to your satisfaction. Please allow us to express our apologies for any inconvenience. We will forward your note also to the product department of Novotel Suites for consideration in future renovation.

Nevertheless we are delighted that you are satisfied with your stay and the hotel. We will take the not well rated points as a constructive criticism to improve the quality of our service. We stayed for 6 days and found the room was a good size however the furniture was worn ,and the air conditioner did not work properly.

We regret that the room did not meet your full expectations and that the air-condition did not worked to your satisfaction. Please allow us to express our sincerest apologies for any inconvenience. We will forward your note about the furniture to the product department of Novotel Suites for consideration in future renovations. Nevertheless we are delighted that you are satisfied with the hotel and our staff.

Therefor we will share it with our team. We are thankful for the great review about your stay. We are very delighted that you are satisfied with your stay, the hotel and our staff.

In addition we will forward your note about the bathroom facility to the product department of Novotel Suites for consideration in future renovations. The stay was fine - even though the checkin process took quite long our room wasn't ready and we had to wait even though we had a full schedule that day. Bathroom and toilet built-in plasticy compartments. Clean though and reception was quick to respond when we had a problem with the safe.

Breakfast ok - were a bit rushed on the last day as they close the buffet punctually. Centrally located in St. Georg and only 15 mins walk from Hbf. Wir hoffen, dass wieder gut nach Hause gekommen sind. Wir bedauern, dass wir Ihren Erwartungen nicht vollkommen entsprochen haben. Leider ist dies durch verschiedene Faktoren nicht immer möglich.

Wir werden weiterhin mit unseren Mitarbeitern daran arbeiten, unseren Gästen einen zuvorkommenden Service zu bieten.

Ihre Anmerkung über das Zimmer geben wir an die Produktabteilung von Novotel Suites weiter, sodass bei zukünftigen Renovierungen auf die Einrichtung geachtet werden kann. Dennoch freut es uns, dass Sie einen angenehmen Aufenthalt hatten und werden dies gerne an unser Team weiterleiten.

Transport Car rentals Airport transfers. Novotel Suites Hamburg City Hotel. See rates Best price guarantee How it works? Hotel extras Fitness room and bar open 24 hours a day Ready-made meals that you can warm up in your room available round the clock Balanced buffet breakfast, also to take away Family rooms and suites with modular workspace Stunning views over the city from the upper floors.

This hotel is Planet 21 Silver. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. Services and practical information Paying Online check-in. Private indoor parking Paying Public indoor parking Paying. Reduced mobility rooms Wheelchair access. Air conditioning Manual temperature control Air Conditioning. Ironing room Shoe shine machine. Hotel location See on a map. Novotel Suites Hamburg City. Our suites 3 photos. Suite Bathroom Security Room service. See all our restaurants and bars.

Our hotel has responded to the review Our hotel has responded to the review Dear Gillian T. Our hotel has responded to the review Our hotel has responded to the review Dear Alice S, Thank you very much for the great review and that you have taken the time to rate us after your stay at the Novotel Suites Hamburg City.

Our hotel has responded to the review Our hotel has responded to the review Dear Casper de G. Good location, nice clean rooms and pleasant staff. Our hotel has responded to the review Our hotel has responded to the review Dear Christian Majlund K.

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